When will I receive my order?

Delivery dates can vary from country to country and normally copies will arrive much sooner than the timelines quoted below:

UK – up to 7 working days from despatch
EU – up to 14 working days from despatch
ROW – up to 21 working days from despatch

We post orders daily, Monday to Friday, with the exception of UK public holidays. Please note that orders can occasionally be delayed around periods of bad weather or holiday periods such as Christmas.

What should I do if my order hasn’t arrived?

Please contact support@1854.media clearly quoting your order number if you order hasn’t been received within the delivery time periods quoted above.

How can I ensure that I never miss out on copies again or find special offers?

We have some great subscription deals on offer all year round so that you can get the best in contemporary photography delivered straight to your door each month. A subscription to BJP means that you will get the magazine at better prices than in the shops, you’ll never miss an issue again and it also includes free delivery all over the world. Find out more here.

How do I contact you about my order or anything related to the BJP Shop?

Please contact support@1854.media quoting your order number.

How do I claim a coupon code?

If you have a coupon code please add it to the Cart page after choosing your product/s.

How can I calculate the shipping cost?

When you have placed your items in the cart, you can also review the shipping cost. Generally speaking, the more you order, the lower the unit cost of delivery.

How can I review my order?

After ordering you will receive a confirmation email. If you created an account, you’ll also be able to review and update your activity here. If you’re having difficulties, then please contact support@1854.media

Will I receive an order confirmation?

Yes. If you have provided a valid email address, then you’ll receive an email confirmation with your order details.

Who is the BJP shop managed by and what’s your privacy policy?

The BJP Shop is managed by 1854 Media, publishers of the British Journal of Photography. Click here to view our privacy policy